Delivery Information

Click & Collect


 

We offer a click and collect service, place your order online and we'll contact you to arrange collection at your convenience.

Collection locations include

  • Brighton Canoes - Newhaven, BN9 0DH
  • Kayaks & Paddles - Plymouth, PL21 9RL
  • Bournemouth Canoes - Poole, BH16 5BW
  • Cornwall Canoes - St Colub Road, TR9 6PZ
  • Manchester Canoes - Warrington, WA1 4RF
  • Norfolk Canoes - Norwich, NR5 0JU

 

Delivery

 

We have been selling roof racks, boxes and cycle carriers online for many years and know how important the delivery service is. We only work with reputable delivery companies that are able to offer a fast and reliable delivery service. All orders are sent by recorded delivery. Someone will need to be at the delivery address to receive, check and sign for the delivery.


Please check the delivery for transit damage before signing the drivers manifest.

Orders are despatched within 48 hours.

Small items are normally sent by 1st Class recorded post. Roof racks and larger items are sent by courier on an overnight service.

Note: We can deliver to your work address if this is more convenient.

Read our Terms & Conditions for further information

 

Carriage Prices

 

Carriage is £4.95* for all orders to UK mainland addresses excluding roof boxes. * Carriage for orders including a roof box will cost £59.95 for UK mainland addresses.

The carriage charge will be shown in the shopping basket including delivery addresses other than UK mainland.


Returns Policy

 

You are encouraged to discuss your intended purchase should you require any additional information that leads you to making an informed purchase. 

Non-warranty product returns will be exchanged or refunded provided the product is returned in the supplied condition, unused in its original undamaged packaging & is in a re-saleable condition within 10 days of purchase.

A return for refund made after 10 days of purchase may incur a 15% restocking charge
Costs incurred in returning goods is the responsibility of the you the consumer.

Read our Terms & Conditions for further information

 

 

Roof Rack Supplies

Unit 1 Tates, Avis Way, Newhaven, East Sussex, BN9 0DH

01273 510210


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Roof Rack Supplies - Delivery Information